Laksana Book Consultation Call
HRD Corp Claimable via Training Partner

AI for Facilities & Operations Management Workshop

A 1-day in-house workshop that trains your Facilities and Operations team on WhatsApp-to-operations workflows, and sets up your first live location on Laksana before the day ends.

No programming knowledge needed. In just 1 day, your team learns the workflow, configures the system, and leaves with a live operations setup for 1 location, ready to use.

Book Consultation Call Submit Enquiry
HRD Corp Claimable 12-Month Subscription Included Certified Completion
The Problem

Sound Familiar?

Does your FM team run operations like this?

  • Issues reported via WhatsApp and forgotten
  • Work updates logged in Excel and never reviewed
  • SLA breaches discovered after the fact
  • No audit trail when something goes wrong
  • No visibility across multiple sites

You're not alone. Most FM and operations teams in Malaysia are still running on manual processes. This workshop changes that in 1 day.

The Solution

Everything You Need for Training, Setup, and Go-Live

This is a practical training and implementation workshop, with your first location set up and activated before you leave.

  • 1-Day In-House Workshop (Strategy + Hands-On)
  • Laksana AI Subscription - 1 Location, 12 Months
  • Trainer for 1-day in-house delivery
  • Certificate of Completion
  • Training slides, workflow templates and design guides
  • Guided exercises and sample scenarios
  • 30-day post-go-live support

Your Laksana subscription is configured live during the workshop for your first location, so your organisation leaves with a real, working setup prepared for same-day go-live and supported through the first month of usage. Client to provide venue and basic training facilities.

1 Day. 7 Modules. 1 Live Production Setup.

A practical workshop structure covering training, live configuration, simulation, and go-live planning.

Morning

I. Operational Strategy & Framework

1 Introduction to AI in FM & Operations

  • Current challenges and limitations of manual fragmented communication
  • Practical AI concepts for non-technical teams
  • How AI supports operational consistency and classification

2 Current State Assessment & Problem Identification

  • Recognising gaps in audit trails, follow-ups, and visibility
  • Mapping current reporting flows from field to management
  • Activity: Participants map their top three process gaps

3 Structured Operations Framework

  • Converting unstructured chat into structured digital records
  • Differentiating Work Updates, Problems, and Compliance records
  • Standardising locations, assets, and operational taxonomy
Afternoon

II. Hands-On Implementation

4 Laksana Setup & Starter Configuration

  • Live provisioning of your first location/site profile
  • Configuring assets, categories, and team roles
  • Activity: Participants configure their foundational live environment

5 Workflow Design & AI-Assisted Handling

  • AI-assisted classification logic for work updates
  • Workflow routing and automated SLA design concepts
  • Checklist and process design for structured operations

6 WhatsApp Simulation & Dashboard Review

  • Using WhatsApp as a structured operational input channel
  • Reviewing live reporting dashboards and summary visibility
  • Activity: Live WhatsApp-to-Laksana reporting simulation

7 Implementation Roadmap

  • Identifying quick wins and 30-day priorities
  • Internal team adoption and expansion considerations
  • Learning Outcome: A customized rollout plan for your team

From Interest to Launch in 4 Steps

1

Book a consultation call or submit your interest

2

The team scopes the workshop and confirms fit

3

Confirm proposal & HRD Corp paths (if eligible)

4

Workshop delivered and Laksana environment activated

Frequently Asked Questions

What is the investment for this workshop?
We offer tailored in-house workshop packages based on your team size and requirements. The package is inclusive of the trainer and a 12-month Laksana subscription for 1 location. If your organisation is eligible, we can support the HRD Corp claim process through our training partner.
Should we book a call or fill in the interest form?
If you are ready to discuss the workshop for your team, book a consultation call. If you prefer to receive details first, submit the enquiry form and our team will follow up.
Is the Laksana subscription really included?
Yes. Every participating organisation receives a 12-month Laksana subscription for 1 location, configured and activated during the workshop.
Do participants need any technical background?
No. The only requirement is basic familiarity with WhatsApp and a willingness to learn. No programming or IT background is needed.
What if we have more than 1 location?
The included subscription covers 1 location. Additional locations can be added after the workshop based on your rollout plan and commercial package.
Do participants get a certificate?
Yes. All participants who complete the programme receive a Certificate of Completion - AI for Facilities & Operations Management, issued by Laksana AI.

Ready to Transform Your Operations?

Register your organisation for the workshop and leave the day with a live setup for your first location, configured and ready to run.

Book Consultation Call Submit Enquiry