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12.2 Top Up Organisation Credits

Overview

Organisation credits are used for credit-based functions such as chargeable notifications. Users with billing permission can configure top-up settings and perform new top-ups.

Steps

  1. Go to Settings.

  1. Open Billing & Credit.

  1. Select Organisation Credits.

  1. Review credit balance.

  1. Configure top-up setting, if required.

  1. Click New Top-up.

  1. Complete the top-up process.

Tips

  • Monitor credits if your organisation depends on WhatsApp notifications.

  • Use auto reload to reduce risk of notification interruption.

  • Check notification logs when troubleshooting message delivery.

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