Creating Work Updates

Support Team
Jan 20, 2026
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Creating Work Updates

Document completed work and routine tasks with work updates.

What are Work Updates?

Work updates are records of completed tasks, maintenance, cleaning, inspections, and other routine work.

Creating Work Updates

From Dashboard

  1. Go to Operations > Work Updates
  2. Click "New Work Update"
  3. Fill in details:
    • Location
    • Item/Asset
    • Category
    • Description
    • Date and time
  4. Upload evidence photos
  5. Click "Submit"

Via WhatsApp

Simply send a message: "Cleaned lobby at Block A" [Attach photo]

Via API

Use the Laksana API to submit updates programmatically.

Best Practices

  • Be Specific: Include location and item details
  • Add Photos: Visual evidence is valuable
  • Timely Submission: Submit updates promptly
  • Categorize Correctly: Use appropriate categories

Evidence Requirements

Some organizations require:

  • Minimum number of photos
  • Before/after photos
  • Specific angles or views

Check your organization settings for requirements.

Viewing Work Updates

  • Dashboard: Operations > Work Updates
  • Reports: Include work updates
  • WhatsApp: Request reports via bot
  • Public Links: Share specific updates

Editing Work Updates

  • Edit within 24 hours of creation
  • Add/remove photos
  • Update description
  • Change category

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