Uploading Evidence and Photos

Support Team
Jan 20, 2026
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Uploading Evidence and Photos

Best practices for uploading evidence to support your updates.

Why Evidence Matters

  • Proof of Work: Visual confirmation
  • Quality Assurance: Verify standards
  • Compliance: Meet requirements
  • Accountability: Clear records
  • Reporting: Better reports

Supported Formats

  • Images: JPG, PNG, HEIC
  • Maximum Size: 10MB per file
  • Maximum Files: up to 12 per update (default; may vary by organization settings)

Photo Guidelines

Good Photos

✅ Clear and in focus ✅ Good lighting ✅ Shows relevant details ✅ Proper angle ✅ Before/after shots

Avoid

❌ Blurry images ❌ Too dark/too bright ❌ Irrelevant content ❌ Personal information visible

Uploading Methods

Dashboard

  • Drag and drop files
  • Click to browse
  • Multiple files at once

WhatsApp

  • Send photos directly
  • Add caption for context
  • Multiple photos supported

Mobile App

  • Take photo directly
  • Choose from gallery
  • Compress automatically

Evidence Requirements

Some organizations require:

  • Minimum 1 photo per update
  • Before and after photos
  • Specific views or angles
  • Timestamp visible

Check your organization settings.

Managing Evidence

  • View all evidence in gallery
  • Download original files
  • Delete if needed (within 24h)
  • Add captions

Privacy & Security

  • Evidence is encrypted
  • Only organization members can view
  • Can be shared via secure links
  • Automatic backup

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