Uploading Evidence and Photos
Support Team
Jan 20, 2026
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Uploading Evidence and Photos
Best practices for uploading evidence to support your updates.
Why Evidence Matters
- Proof of Work: Visual confirmation
- Quality Assurance: Verify standards
- Compliance: Meet requirements
- Accountability: Clear records
- Reporting: Better reports
Supported Formats
- Images: JPG, PNG, HEIC
- Maximum Size: 10MB per file
- Maximum Files: up to 12 per update (default; may vary by organization settings)
Photo Guidelines
Good Photos
✅ Clear and in focus ✅ Good lighting ✅ Shows relevant details ✅ Proper angle ✅ Before/after shots
Avoid
❌ Blurry images ❌ Too dark/too bright ❌ Irrelevant content ❌ Personal information visible
Uploading Methods
Dashboard
- Drag and drop files
- Click to browse
- Multiple files at once
- Send photos directly
- Add caption for context
- Multiple photos supported
Mobile App
- Take photo directly
- Choose from gallery
- Compress automatically
Evidence Requirements
Some organizations require:
- Minimum 1 photo per update
- Before and after photos
- Specific views or angles
- Timestamp visible
Check your organization settings.
Managing Evidence
- View all evidence in gallery
- Download original files
- Delete if needed (within 24h)
- Add captions
Privacy & Security
- Evidence is encrypted
- Only organization members can view
- Can be shared via secure links
- Automatic backup
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