WhatsApp Not Connected

Fix WhatsApp connection issues with Laksana.

Quick Checks

1. Ensure you are messaging the correct Laksana WhatsApp number
2. Check your internet connection
3. Confirm your phone number is registered with your organization

Common Issues

Bot Not Responding

Solutions:

1. Check your internet connection
2. Send "menu" or "help" to the Laksana WhatsApp number
3. Try again after a few minutes
4. Ask your manager to confirm your membership is active

Not Receiving Replies

Solutions:

1. Confirm you are sending to the correct number
2. Check that your phone number matches what is registered in the organization
3. Try sending a simple text like "menu" first
4. Ensure your WhatsApp is up to date

Requirements

✅ Valid WhatsApp number registered with your organization ✅ Active phone number ✅ Stable internet connection ✅ Active organization subscription

Testing Connection

Send these test messages to verify functionality:

1. "menu" - Should show the main action menu
2. "pricing" - Should return current plan information
3. "how it works" - Should return the usage guide
4. "daily report" - Should trigger a report generation if you are a member

Still Not Working?

Contact Support: Submit a support ticket and include:

• Your phone number
• What you sent and what happened
• Screenshots if possible

Tips

• Keep WhatsApp updated
• Maintain stable internet
• Test with "menu" if unsure whether connection is working