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11.1 Configure Personal Notification Preferences

Overview

Users can manage personal notification preferences to control how they receive alerts from Laksana.

Steps

  1. Go to Settings.

  1. Open Messaging & Integration.

  1. Select Notification Settings.

  1. Choose preferred notification options.

  1. Save the settings.

Tips

  • Enable important assignment and escalation notifications.

  • Avoid unnecessary notifications to reduce noise.

  • Review notification preferences if you are not receiving expected alerts.

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