Target Persona: Restaurant owner, F&B operations manager, café chain operator, or central kitchen manager responsible for kitchen hygiene, food safety inspections, and daily operations.
Pro Tip: When you select 'F&B' or 'Restaurant' as your industry during sign-up, Laksana automatically sets up your kitchen categories, inspection templates, and equipment lists for you. You're already halfway done!
Your Scenario
You run a restaurant, café, or food business. You need to maintain kitchen hygiene for health inspections, track equipment maintenance (chillers, ovens, exhaust hoods), manage daily cleaning routines, and keep records for health authority audits.
Step 1: Create Org
Select your organisation type + set industry. Laksana automatically creates: Kitchen & Dining Area as Assets, Kitchen Cleaning category, Kitchen Equipment issue category, Kitchen Food Safety daily inspection template, Monthly Deep Cleaning inspection template. You're already halfway set up!
Step 2: Set Up Your Outlet
Rename "HQ" to your restaurant name (e.g., "Restoran Nasi Kandar Pelita - SS2"). For chains: add each outlet as a separate Site.
Step 3: Add Kitchen Equipment
Add your actual equipment as Assets (type: asset): Walk-in Chiller, Display Chiller, Oven, Deep Fryer, Exhaust Hood, Ice Machine, Dishwasher, Grease Trap. QR code the critical equipment so staff can scan and log maintenance.
Step 4: Customise Your Categories
Build on the auto-created ones. Work: Kitchen Cleaning, Front-of-House Cleaning, Equipment Cleaning, Prep Area Sanitisation, Waste Disposal. Issue: Kitchen Equipment Breakdown, Pest Sighting, Temperature Excursion, Health & Safety Issue.
Step 5: Food Safety Inspection Templates
The system already created "Kitchen Food Safety" (daily) and "Monthly Deep Cleaning" inspection templates. Customise the items to match your SOP: Fridge temperature log, Food label & expiry check, Surface sanitisation, Handwash station stocked, Pest trap inspection. Activate them and assign responsible staff.
Step 6: Daily Kitchen Workflow
Opening crew sends photos of clean kitchen via WhatsApp → watermarked and logged. They can also report equipment breakdowns easily.
Step 7: Health Inspection Readiness & Analytics
When health inspectors visit, show them your Laksana reports and your clean analytics dashboard.
Optimise Your Usage
- ✅ Temperature logging: Staff can WhatsApp fridge temps daily so the record stays complete.
- ✅ Enable watermark with timestamp so it is easy to prove when cleaning was done.
- ✅ Use daily inspection reminders so kitchen staff never miss the morning food safety check.
- ✅ Track equipment issues: if the chiller breaks down twice in a month, the report shows it — time to replace.
- ✅ For chains: compare hygiene inspection rates across outlets in reports.
- ✅ Send multiple kitchen photos together so the record stays neat and easy to review.
- ✅ Stay Alert: Enable WhatsApp notifications for issues assigned to your team (Note: out-bound notifications consume Laksana credits).
- ✅ Automate Workflows: Set up auto-assignment rules based on categories, and configure SLA escalations to stay on top of issues (Advanced plan feature).