Quick Start: F&B

Target Persona: Restaurant owner, F&B operations manager, café chain operator, or central kitchen manager responsible for kitchen hygiene, food safety compliance, and daily operations.

Pro Tip: When you select 'F&B' or 'Restaurant' as your industry during sign-up, Laksana automatically sets up your kitchen categories, food safety checklists, and equipment lists for you. You're already halfway done!

Your Scenario

You run a restaurant, café, or food business. You need to maintain kitchen hygiene for health inspections, track equipment maintenance (chillers, ovens, exhaust hoods), manage daily cleaning routines, and keep records for health authority audits.

Step 1: Create Org

Select your organisation type + set industry. Laksana automatically creates: Kitchen & Dining Area as Things, Kitchen Cleaning category, Kitchen Equipment problem category, Kitchen Food Safety daily checklist, Monthly Deep Cleaning checklist. You're already halfway set up!

Step 2: Set Up Your Outlet

Rename "HQ" to your restaurant name (e.g., "Restoran Nasi Kandar Pelita - SS2"). For chains: add each outlet as a separate Location.

Step 3: Add Kitchen Equipment

Add your actual equipment as Things (type: asset): Walk-in Chiller, Display Chiller, Oven, Deep Fryer, Exhaust Hood, Ice Machine, Dishwasher, Grease Trap. QR code the critical equipment so staff can scan and log maintenance.

Step 4: Customise Your Categories

Build on the auto-created ones. Work: Kitchen Cleaning, Front-of-House Cleaning, Equipment Cleaning, Prep Area Sanitisation, Waste Disposal. Problem: Kitchen Equipment Breakdown, Pest Sighting, Temperature Excursion, Health & Safety Issue.

Step 5: Food Safety Compliance

The system already created "Kitchen Food Safety" (daily) and "Monthly Deep Cleaning" templates. Customise checklist items to match your SOP: Fridge temperature log, Food label & expiry check, Surface sanitisation, Handwash station stocked, Pest trap inspection. Activate them and assign responsible staff.

Step 6: Daily Kitchen Workflow

Opening crew sends photos of clean kitchen via WhatsApp → watermarked and logged. They can also report equipment breakdowns easily.

Step 7: Health Inspection Readiness & Analytics

When health inspectors visit, show them your Laksana reports and your clean analytics dashboard.

Optimise Your Usage

• ✅ Temperature logging: Staff can WhatsApp fridge temps daily — creates compliance record with timestamp proof.
• ✅ Enable watermark with timestamp — proves cleaning was done at the right time (health inspectors love this).
• ✅ Use daily compliance reminders so kitchen staff never miss the morning food safety check.
• ✅ Track equipment problems: if the chiller breaks down twice in a month, the report shows it — time to replace.
• ✅ For chains: compare hygiene compliance rates across outlets in reports.
• ✅ Photo burst: send multiple photos of kitchen stations after cleaning — all grouped into one clean record.
• ✅ Stay Alert: Enable WhatsApp notifications for problems assigned to your team (Note: out-bound notifications consume Laksana credits).
• ✅ Automate Workflows: Set up auto-assignment rules based on categories, and configure SLA escalations to stay on top of issues (Advanced plan feature).