How to Upgrade Your Plan

Step-by-step guide to upgrading your Laksana subscription.

Before You Upgrade

• Review plan features
• Check your requirements
• Prepare payment method
• Inform your team

Upgrade Steps

1. Login to Dashboard

   • Go to Laksana dashboard
   • Navigate to Settings > Subscriptions

2. View Current Plan

   • See your current plan details
   • Review usage statistics
   • Check what's included

3. Choose New Plan

   • Click "Upgrade Plan"
   • Compare available plans
   • Select your desired plan

4. Review Changes

   • See new features
   • Check pricing
   • Review billing cycle

5. Enter Payment Details

   • Credit/debit card
   • Secure payment via Stripe
   • Billing information

6. Confirm Upgrade

   • Review order summary
   • Accept terms
   • Click "Confirm Upgrade"

7. Instant Activation

   • Plan upgraded immediately
   • New features available
   • Confirmation email sent

Payment Methods

We accept:

• Visa
• Mastercard
• American Express
• Online banking (for Malaysian users)

Billing Cycle

• Monthly: Billed every month
• Annual: Billed yearly (save 20%)

Prorated Billing

When upgrading mid-cycle:

• You're charged the difference
• Prorated for remaining days
• Next billing at new rate

After Upgrading

• Access new features immediately
• Invite more team members
• Add more locations
• Enjoy unlimited WhatsApp messages

Downgrading

To downgrade:

• Contact support
• Effective next billing cycle
• Data retained
• Feature access adjusted

Need Help?

Submit a support ticket for billing and subscription assistance.

FAQs

Can I cancel anytime? Yes, cancel anytime. No long-term contracts.

What happens to my data? All data is retained. Only feature access changes.

Can I switch between monthly and annual? Yes, contact support to switch billing cycles.

Do you offer refunds? Refunds available within 14 days of upgrade.