Understanding Plan Limits

Support Team
Mar 13, 2026
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Understanding Plan Limits

This article mirrors default seeded plan limits in the current codebase.

Location Limits

  • Free: 1 location
  • Basic: Unlimited locations (with per-location pricing)
  • Advanced: Unlimited locations (with per-location pricing)
  • Enterprise: Unlimited

User Limits

  • Free: 2 users per organisation
  • Basic: 15 users per location
  • Advanced: 50 users per location
  • Enterprise: Custom limits

Operational Limits (Monthly)

Feature Free Basic Advanced Enterprise
Work Updates 30 Unlimited Unlimited Unlimited
Problems 30 Unlimited Unlimited Unlimited
Compliance Checks 30 Unlimited Unlimited Unlimited
Compliance Checklists 1 Unlimited Unlimited Unlimited

WhatsApp Notifications

  • Outbound WhatsApp notifications are credit-gated by organization billing settings.
  • If credits are insufficient, outbound delivery may be blocked.

Checking Your Usage

View current usage in your subscription and organization dashboards.

Need More?

Contact support for custom limits or enterprise pricing.

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