Understanding Plan Limits
Support Team
Jan 20, 2026
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Understanding Plan Limits
Learn about location, user, and message limits for each plan.
Location Limits
- Free: 1 location
- Basic/Advanced: Unlimited (charged per active location)
- Enterprise: Unlimited
User Limits
- Free: 2 users per organisation
- Basic: 6 users per location
- Advanced: 20 users per location
- Enterprise: Custom limits
Operational Limits (Monthly)
| Feature | Free | Basic | Advanced |
|---|---|---|---|
| Work Updates | 30 | Unlimited | Unlimited |
| Problems | 30 | Unlimited | Unlimited |
| Compliance Checks | 30 | Unlimited | Unlimited |
WhatsApp Notification Limits
- Free: ❌ Inbound messaging only
- Basic: ❌ Email notifications only
- Advanced: 300 notifications per location / month
- Enterprise: Unlimited / Custom
API Rate Limits
- Advanced: 1,000 requests/hour
- Enterprise: Custom limits
Checking Your Usage
View current usage in the Settings > Subscriptions section of your dashboard.
Need More?
Contact support for custom limits or enterprise pricing.
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