Understanding Plan Limits
Support Team
Mar 13, 2026
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Understanding Plan Limits
This article mirrors default seeded plan limits in the current codebase.
Location Limits
- Free: 1 location
- Basic: Unlimited locations (with per-location pricing)
- Advanced: Unlimited locations (with per-location pricing)
- Enterprise: Unlimited
User Limits
- Free: 2 users per organisation
- Basic: 15 users per location
- Advanced: 50 users per location
- Enterprise: Custom limits
Operational Limits (Monthly)
| Feature | Free | Basic | Advanced | Enterprise |
|---|---|---|---|---|
| Work Updates | 30 | Unlimited | Unlimited | Unlimited |
| Problems | 30 | Unlimited | Unlimited | Unlimited |
| Compliance Checks | 30 | Unlimited | Unlimited | Unlimited |
| Compliance Checklists | 1 | Unlimited | Unlimited | Unlimited |
WhatsApp Notifications
- Outbound WhatsApp notifications are credit-gated by organization billing settings.
- If credits are insufficient, outbound delivery may be blocked.
Checking Your Usage
View current usage in your subscription and organization dashboards.
Need More?
Contact support for custom limits or enterprise pricing.
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