WhatsApp Bot Commands
Support Team
Jan 20, 2026
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WhatsApp Bot Commands
Complete list of commands you can use with the Laksana WhatsApp bot.
General Commands
- menu - Display main menu
- help - Get help and support
- status - Check your account status
- report - Get latest report
Work Updates
- update - Submit a work update
- Simply send a message describing your work
- Attach photos as evidence
Problems
- problem - Report a problem
- issue - Report an issue
- Describe the problem and attach photos
Compliance
- compliance - Submit compliance record
- checklist - View compliance checklists
- Example: "Checked fire extinguisher at Lobby" (AI auto-detects compliance)
Reports
- daily - Get daily report
- weekly - Get weekly report
- summary - Get summary report
Account Management
- login - Get login link
- settings - View your settings
- switch - Switch organization/location
Tips
- Smart AI: You don't always need commands. Just describe what you did!
- Noise Filtering: Brief greetings (e.g., "Hi", "Ok", "Thanks") might be ignored to keep your inbox clean.
- Photo Burst: If you send multiple photos in quick succession, they will be consolidated into a single record. This uses your organization's Photo Burst Window (default: 5 seconds, configurable).
Examples
✅ "Cleaned the lobby at 3pm" (Creates Work Update) ✅ "Aircon broken in Block A" (Reports Problem) ✅ "Completed fire safety inspection" (Records Compliance) ✅ "menu"
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