WhatsApp Bot Commands
Support Team
Mar 13, 2026
1 views
WhatsApp Bot Commands
These commands are recognized by the current WhatsApp bot logic.
Core Commands
- menu - Show the menu
- help - Get help options
- support - Open support flow
Compliance & Reports
- compliance / checklist - View compliance tasks
- report / daily report / monthly report / open issues - Request report summaries
Setup & Commercial Info
- setup - Onboarding guidance
- pricing / plans - Plan and pricing info
- partner / referral - Partner program info
Direct Operations Input (No Command Needed)
- Send normal text to log work updates or report problems
- Send photos with or without captions
- The classifier determines intent and creates records when confidence is sufficient
Notes
- Short acknowledgements like "ok", "thanks", or greeting-only texts may be ignored by design.
- Photo bursts are grouped within the configured burst window (default 5 seconds in bot settings).
Examples
✅ "Cleaned lobby level 3" ✅ "Aircon leaking at Block A" ✅ "compliance" ✅ "menu"
Was this article helpful?
Help us improve our content by giving us feedback.