WhatsApp Bot Commands

Support Team
Jan 20, 2026
11 views

WhatsApp Bot Commands

Complete list of commands you can use with the Laksana WhatsApp bot.

General Commands

  • menu - Display main menu
  • help - Get help and support
  • status - Check your account status
  • report - Get latest report

Work Updates

  • update - Submit a work update
  • Simply send a message describing your work
  • Attach photos as evidence

Problems

  • problem - Report a problem
  • issue - Report an issue
  • Describe the problem and attach photos

Compliance

  • compliance - Submit compliance record
  • checklist - View compliance checklists
  • Example: "Checked fire extinguisher at Lobby" (AI auto-detects compliance)

Reports

  • daily - Get daily report
  • weekly - Get weekly report
  • summary - Get summary report

Account Management

  • login - Get login link
  • settings - View your settings
  • switch - Switch organization/location

Tips

  • Smart AI: You don't always need commands. Just describe what you did!
  • Noise Filtering: Brief greetings (e.g., "Hi", "Ok", "Thanks") might be ignored to keep your inbox clean.
  • Photo Burst: If you send multiple photos in quick succession, they will be consolidated into a single record. This uses your organization's Photo Burst Window (default: 5 seconds, configurable).

Examples

✅ "Cleaned the lobby at 3pm" (Creates Work Update) ✅ "Aircon broken in Block A" (Reports Problem) ✅ "Completed fire safety inspection" (Records Compliance) ✅ "menu"

Was this article helpful?

Help us improve our content by giving us feedback.

Related Articles