Understanding WhatsApp Message Rate Limits

Learn about message limits for free and paid plans.

Free Plan

• 30 Work Updates / month
• 30 Problems / month
• 30 Compliance Checks / month
• Resets monthly
• Exceeding limit: You'll be prompted to upgrade

Paid Plans

Basic Plan

• Unlimited updates & problems
• Priority message processing

Advanced Plan

• Unlimited updates & problems
• WhatsApp notifications & reminders (300/mo)
• Priority support

Enterprise Plan

• Unlimited updates & problems
• Full WhatsApp notifications
• Dedicated support

What Counts?

✅ Counted towards monthly limits (Free Plan):

• Submitting Work Updates
• Submitting Problems
• Submitting Compliance Checks

❌ Not Counted:

• Bot commands (menu, help, status)
• System notifications
• Report deliveries